NDAX Login Guide
NDAX is Canada’s premier cryptocurrency exchange, providing a safe, regulated platform to trade digital assets including Bitcoin, Ethereum, and many others. Secure login is your key to accessing your account and managing your crypto portfolio effectively.
How to Log In to NDAX
- Navigate to the official NDAX login page: https://portal.ndax.io/auth/login.
- Enter your registered email address and securely set password.
- Complete any CAPTCHA verification as prompted.
- If two-factor authentication (2FA) is enabled on your account, open your authentication app (Authy, Google Authenticator) and enter the verification code.
- Click the Log In button to access your account dashboard.
Enabling Two-Factor Authentication (2FA)
Increasing your account’s security by enabling 2FA is highly recommended:
- After logging in, go to the Settings menu and select Security.
- Toggle to enable 2FA and follow on-screen instructions.
- Link your preferred authenticator app by scanning the QR code or entering the setup key.
- Confirm the setup with the code generated by your authentication app.
- Future logins will require both your password and the 2FA code.
Troubleshooting Common Login Issues
- Forgot Password? Use the “Forgot Password” link on the login screen to reset it via your registered email.
- If you enter incorrect credentials multiple times, your account may be temporarily locked; wait 15 minutes before attempting again.
- Sync the time on your authenticator app if 2FA codes are not accepted.
- Clear your browser cache or try a different browser if login issues persist.
- Contact NDAX Support via NDAX Support for further assistance.
Security Best Practices
- Create a strong, unique password and update it regularly.
- Never share login credentials or 2FA codes with anyone.
- Monitor your account activity and report suspicious actions immediately.
- Always access NDAX via the official URL to avoid phishing attacks.
- Log out of your account when finished, especially on public or shared devices.